In addition, Logitech’s Lightspeed gaming products are concerned by the encryption key extraction vulnerabilities. The Spotlight presentation remote and R500 presenter are also impacted. You can identify Unifying products by a small orange logo on the wireless USB receiver, featuring a shape with six points. Q: Which Logitech products are concerned by these reports?Ī: Mice and keyboards using Logitech’s Unifying wireless protocol. Note: if your device stops working, this is never because of a loss of pairing to the USB receiver so re-pairing is not required to troubleshoot. So this brief procedure should only be done when absolutely certain that there is no suspicious activity within 10m/30ft. If you have to pair a device to a Unifying receiver, this procedure could allow a hacker - with the right equipment and skills, and physically close to your computer - to “sniff” the encryption key. However, the ability to pair a second, third or fourth device to a single USB receiver is one of the advantages of our Unifying wireless technology so we enable it through a simple piece of software. Secondly, all our Unifying devices are securely paired to a wireless receiver when they are produced and pairing is not required thereafter. Q: How should I protect my privacy when using my Logitech products?Ī: You can protect your privacy by applying some basic principles as you use your computer and your Logitech products.įirst and foremost, follow the common-sense security measures that are found in a typical office or home, and don’t ever let strangers physically access or tamper with your computer or input devices. They would need to act during the few seconds when someone is re-pairing a device to the Unifying receiver or would need physical access to the target’s device or computer. The third one relates to overcoming the barriers to keystroke injection between the device and the USB receiver.Ī person trying to replicate these would need expertise and special equipment and to be within a 10m range. Two of them relate to extracting the encryption key that secures the communication between the Logitech device and the Logitech Unifying USB receiver. Q: What are the vulnerabilities reported by the security researcher?Ī: Three potential vulnerabilities were reported. We take our customers’ privacy very seriously, and these findings help us to continually improve our products. One of the vulnerabilities has been addressed with firmware updates, and you can download the latest version here. People who are concerned about their privacy should take note of and apply the computing security measures described in the Q&A below. The vulnerabilities would require special equipment and skills, as well as proximity to - or even physical access to - the target’s computer or device. We’d like to first reassure you that this research was conducted in a controlled environment. We have been in communication with him since to assess his allegations and address them as necessary. I had also thought that each mouse only works with one receiver, but he sent me a link to pair the receiver and it works fine.In 2019, a security researcher approached Logitech regarding three potential vulnerabilities related to Logitech’s Unifying Receiver. I'm in the US and got the receiver delivered to me for free in 2 days. I asked if I get the receiver free of any charge because it's part of the warranty, but he just said that they value me as a loyal customer, so they want to help. I was really surprised by this because I bought the mouse in a different country, and just expected to get a "You should contact the place you bought it from." Losing the receiver isn't even on the warranty, I think. I told him about my situation and he pulled some strings and sent me a replacement receiver free of charge. With desperation and not much hope, I opened up Logitech Support and started chatting with the bot and then online agent. I looked all over the place to find the receiver but I couldn't find it. Hi, I know this thread is old already, but I just wanted to let y'all know that I was in the same situation.
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